Flex Plan Customer Service

Our goal is to provide any information or help you may need with our services when you need it most. To achieve this we have provided you with the following services:

Frequently Asked Questions: Our ever-growing database of Frequently Asked Questions will provide answers to most of your general questions about our services. We encourage you to search our FAQ database when you are faced with a question. If you cannot find your answers in our database, you may use our other resources listed.

e-mail: claims@eflexgroup.com

Toll Free Fax for claims and forms: 1-877-231-1287
Available 24/7

Toll Free Telephone Customer Service: 1-877-933-3539
Available during business hours.

Ask the Flexpert: When you have a specific question regarding your plan or our services, contact the Flexpert! One of our specialists will get back to you with a helpful answer shortly. Click here to contact flexpert.

Online Live Support System: Using our Online Live Support system, you can obtain instant answers to any of your questions from a representative at our company. This service is provided for you during business hours Monday through Friday. Click here for Online Live Support