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Focus on Employee Engagement, Attachment for Success

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HR Managers at HR SouthwestOur local HR Managers recently attended the HR Southwest conference in Fort Worth, Texas.  HR Southwest is one of the largest regional HR conferences in the country, and while it is recognized as the Texas SHRM conference, HRSW attracts HR professionals from across the country.  This two and a half day event features an expert lineup of educational sessions, nationally renowned keynote speakers, and great networking opportunities.

While I have been participating in this conference for years, this year’s theme, “Plug In and Power Up for 2018,” resonated with me.  Most of the sessions I attended concentrated on retention strategies and preparing for a changing workplace as Baby Boomers continue to exit the workforce at a steady rate; specifically, employee engagement and attachment.

Jill Christenson of Jill Christenson International discussed the importance of forming a company-wide engagement strategy for which all members of management are accountable.  She was adamant that employers throw away the constant and ever-changing engagement initiatives and trade up to an engagement strategy that aligns with the strategic goals of the business.

Christenson defined employee engagement as a mutual commitment between employees and the company and explained that engagement happens when employees genuinely trust leadership and feel an emotional attachment or connection to the company or organization.  This was a very impactful presentation for me, as I learned that 87 percent of employees are disengaged.  Think of it this way:  you are the coach of a rowing team of 10, where three are rowing (engaged), five are checking out the scenery (disengaged), and two are literally trying to sink the boat (actively disengaged).  Now, think of the boat as a company and you get the picture.

Christensen also explained the difference between being engaged and being happy or satisfied.  For example, having a company dog lick your face while you have a free beer and play video games on your break will make employees happy.  But will it illicit an emotional connection to your company?  Most likely not.

Another session I attended was with Jimmy Taylor, a BizMultiplier partner, whom I consider a recruitment and employee engagement guru.  He presented the theory that all new hires start off being 100 percent engaged with the company and their engagement and attachment to the company remains “moldable” through the first 120 days.  After that time, it is set like concrete unless the employee changes positions, departments, or managers.  His strategy is to focus on your front line managers, as they control the relationship with the employee. Training your front line managers in successful recruitment and onboarding from Day One.  Taylor stresses that onboarding is not orientation (Note: the author has discussed the difference between the two in a previous post.).  He states that new hires all want the same four questions answered:

  1. Where are we going?
  2. How are we going to get there?
  3. What is my role?
  4. What’s in it for me?

Line Managers must be trained in the in the process of hiring and managing for engagement – from candidate sourcing through performance management to employee exits.

This is really just the tip of the iceberg of what was available to HR professionals at the HR Southwest conference!  I’m excited to put the things I’ve learned to work for my clients as we look forward to 2018.

When we consider that our country’s unemployment rate is finally back to where it was more than 10 years ago, along with the Boomers exiting the workforce faster than the millennials and generation Z can enter it, some, if not most, industries will see a significant shortage of qualified candidates.  I believe that employers will need to shift their focus to creating a more inclusive, flexible, and engaging workplace for their employees so they can continue to retain their top talent while attracting more of the same.

Contact the author directly at marisa.eckberg@staffone.com.

Staff One HR Named to Inc. 5000 for Third Consecutive Year

Posted on Categories Press Releases & News Articles

DALLASSept. 5, 2017 /PRNewswire/ — For the third year running, Staff One HR earned a spot on the Inc. 5000, the most prestigious ranking of the nation’s fastest-growing private companies.

“We partner with our clients to provide them the freedom to grow and thrive, and when they succeed, so do we,” said Mark Sinatra, CEO of Staff One HR. “We’re honored to have made the Inc. 5000 list for the third year in a row. We have an incredibly talented team of professionals, and this honor reflects our commitment to excellence.”

Continue reading “Staff One HR Named to Inc. 5000 for Third Consecutive Year”

Partner with a PEO to Hand Off Payroll Headaches

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Partner with a PEO to hand off Payroll headachesAcross the country, in all walks of life, payday is many employees’ favorite day. That’s why, when it comes to processing payroll, it has to be correct and on time, every time.  This task costs time and money, while exposing a business to risk and liability, without producing a single dime of profit.

To the uninitiated, payroll can seem like a minefield of mistakes waiting to happen.  Just processing regular and overtime wages and correctly accruing vacation time or Paid Time Off (PTO) is a lot to handle, once your company has more than a few employees.  Add in record-keeping requirements, Wage and Hour compliance, regulatory reporting, and state, federal and local tax compliance, and processing payroll becomes a task fraught with hidden responsibilities and risks.

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Posted on Categories HR Alerts

What’s Happening…

Revised Form I-9 Required by September 18, 2017

Form I-9, Employment Eligibility Verification has been revised again, and employers must begin using the latest version by September 18, 2017. The new version was released July 17, 2017 by the U.S. Citizenship and Immigration Services (USCIS), and although the new form closely resembles the old form, there have been several significant changes.

What does this mean for you?

No later than September 18, 2017, employers must use the revised Form I-9, which has a revision date of 07/17/17 N (found in the footer of Page 1). Employers must continue to follow existing storage and retention rules for any previously completed Form I-9s.

Summary of changes to Form I-9 Instructions: Continue reading “”

Staff One HR Among First PEOs to Receive CPEO Designation from IRS

Posted on Categories Press Releases & News Articles

DALLAS, TEXAS – (July 13, 2017) – Staff One HR, a Dallas-based HR managed services company with an ESAC-accredited PEO service offering, is among the first to earn Certified Professional Employer Organization (CPEO) status from the U.S. Internal Revenue Service (IRS).

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Developing a Marketing Culture

Posted on Categories Press Releases & News Articles

Amy HerveyOriginally published in PEO Insider, May/June 2017

Marketing is not rocket science, but it does have a lot of moving parts and the potential to make your company look unprofessional, inconsistent, or just plain confusing if it’s not done well. It takes a long time to create, promote, and establish your logo, tagline, and “voice,” so it’s wise to invest in protecting these items as part of your company’s image and communications.

As one of the most easily recognized logos on the planet, the Nike “Swoosh” is a textbook example of successful brand identity. Originally founded as Blue Ribbon Sports (BRS) in 1964, the company became Nike in May of 1971. Since then, the “Just Do It” tagline and the Swoosh logo have graced countless athletic items and are among the most-recognized—and best-protected—brand properties in the world.

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Robust economy hits home run for Staff One HR

Posted on Categories Press Releases & News Articles

By Bill Hethcock, Staff Writer, Dallas Business Journal

As companies grow, there comes a time when they need to figure out how to better handle their human resources function. That’s where full-service human resources outsourcing company Staff One HR comes in.

The Dallas-based firm has seen annual growth in the 20 percent to 30 percent range in each of the last three years by helping companies reduce employee turnover, eliminate liability, and reinvest their time and focus in their core business so they can outpace the competition, CEO Mark Sinatra told the Dallas Business Journal in an interview. Continue reading “Robust economy hits home run for Staff One HR”

ACA Repeal, Comp Time Bill Underway

Posted on Categories HR Alerts

What’s Happening…

On May 4, 2017, the U.S. House of Representatives passed the American Health Care Act (AHCA) by a narrow margin, 217 to 213. This legislation will now go to the Senate, where more changes are expected.
Also this week, the House passed a bill (227 to 197) to allow private-sector employers the flexibility to offer compensatory time (“Comp Time”) off to employees instead of overtime pay.

Continue reading “ACA Repeal, Comp Time Bill Underway”