It was just a typical Monday in a typical high-rise office building. I had a 10 a.m. meeting with a new client to assist with some new hires and onboarding. As I was typing an employee’s name and date of hire into the system, it happened. The president of the company came into the conference room and said the words no one ever thinks they’ll actually hear: “I need everyone to remain calm and come with me; shots have been fired in the building.”
Replacing talent can be as high as two-and-a-half times an employee’s annual salary. But we’re not just talking dollars and cents here–culture and engagement are significantly impacted, as well as morale, productivity and lost insider knowledge when an employee leaves.
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