One of my favorite things to do as an HR Manager at Staff One HR is deliver training to my clients, their management staff, and their employees on a variety of HR and management topics. Recently, my colleague Marisa Eckberg created and delivered a four-part webinar series* on leadership, and I’ve had the pleasure of presenting the material she created during in-person training sessions with several of my own clients.
During the course of delivering these training sessions on leadership, I’ve asked myself what it is that makes a leader truly great. There are several important factors, including trust, respect, integrity, communication skills, and the ability to problem-solve, but in my opinion, the most important attribute of a truly great leader is his or her ability to listen. Continue reading “Listen! It Makes All the Difference”